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    Shipping Rates

    We hunt out the best shipping rates and service available. Any item excluded from our usual flat rate shipping costs will have a note on the product page. The freight cost is then calculated at the checkout.


    All pricing is in New Zealand dollars and subject to change.


    We don't touch your credit card data. It's processed directly from your browser to eWay's secure payment gateway. eWAY is certified as a tier-one PCI DSS compliant payment processor. This is the highest level of compliance available and meets security standards set by Visa and MasterCard.


    We accept payment by Visa and MasterCard. Payment will be cleared from your account upon receipt of your order. The credit card you are using must be yours. All credit card/debit holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment method refuses to authorise the payment, nancylovesbikes.com will not be held responsible for any non-delivery.

    The name ‘NANCY LOVES BIKES’ will appear on your cardholder statement.


    All sizes are based on standard New Zealand sizing. Some sizing may vary between styles; however we try to ensure they are as consistent as possible. We do our best to accurately display the colours of our products on this website. However, the actual colours you see depend on your monitor and we cannot guarantee your monitor's display will be accurate. All orders are subject to availability. Items in your shopping basket are not on hold and may be purchased by other customers.

    Eligibility to Purchase

    Nancy Loves Bikes Ltd is a New Zealand owned company.

    The contract for any purchases, and anything arising from that contract is subject solely to New Zealand law. You must use your real name and e-mail address and warrant that the payment details provided are yours only and are valid and correct. Purchases are for your personal use only thanks. 

    Privacy Policy

    We respect your privacy and will not sell or distribute customer contact information unless required as a matter of law. Nancy Loves Bikes may collect, retain and update your personal information for customer loyalty benefits. In accordance with the New Zealand Privacy Act 1993, you have the right to access and request correction or removal of any of your personal information. Please contact us if you are worried about your privacy.


    Unless otherwise stated, the copyright including all text, images, graphics, arrangement and design in this website belongs to Nancy Loves Bikes Ltd. You may copy and print from this website for your personal use only. If you would like to use any part of this website for any reason other than personal use, you must seek written consent from Nancy Loves Bikes Ltd.